Privacy Policy
1. Data Controller
The data controller responsible for processing your personal data is:
Company: Firstbird AS
Organization Number: 932 881 330
Address: Bernt Ankers gate 10 A, 0183 Oslo, Norway
Email: support@donaldmarshallstickers.com
2. Information We Collect
When you use our store, we may collect the following information:
- Name
- Shipping and billing address
- Email address
- Phone number
- Payment information (processed by third-party payment providers)
- IP address and technical device information
- Order history
3. How We Use Your Information
We process your personal data to:
- Process and deliver your orders
- Process payments
- Provide customer support
- Prevent fraud and abuse
- Comply with legal obligations (such as accounting requirements)
- Improve our website and user experience
4. Payment Providers and Third Parties
Payments may be processed by third-party payment providers such as Stripe, PayPal, Klarna, or other available payment methods.
These providers receive only the information necessary to complete your payment and process your data according to their own privacy policies.
5. Shipping and Fulfillment
To fulfill and deliver your order, we share the necessary information (such as your name, shipping address, and phone number where required) with our shipping carriers, logistics partners, and third-party order fulfillment suppliers. We only share the information necessary to process and deliver your order.
6. Cookies
We use cookies to:
- Ensure the website functions properly
- Remember your preferences and shopping cart
- Analyze website traffic and usage
You can manage or delete cookies through your browser settings.
7. Comments and User Content
If you leave comments on our website, we collect the information you provide, along with your IP address and browser information, to help prevent spam.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations, including accounting requirements
9. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Request restriction of processing
- Object to processing
- Request data portability
To exercise any of these rights, please contact us by email.
10. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or deletion.
11. Sharing of Information
We do not sell your personal data. We only share it with:
- Payment providers
- Shipping carriers and logistics partners
- Third-party order fulfillment suppliers (for processing and shipping your orders)
- IT and hosting service providers
- Public authorities where required by law
12. International Data Transfers
Some of our service providers, including order fulfillment suppliers, may process personal data outside the EU/EEA. Where this occurs, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
